Delivery Policy
At Equine Evolve, we aim to ensure a smooth and reliable delivery experience for every customer. The following outlines our delivery terms and expectations:
Shipping Times
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Standard Delivery (Ireland & UK): 3–5 business days
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International Delivery (EU & worldwide): 7–14 business days
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Customised or made-to-order items: Allow additional time for production, typically up to 14 business days before dispatch
Order Processing
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Orders are processed Monday to Friday, excluding public holidays
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Orders placed after 2 PM will be processed on the next business day
Shipping Rates
- Free delivery on all orders over €100.
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Shipping costs are calculated at checkout based on destination and order value
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Free standard shipping may apply to qualifying orders (subject to current promotions)
International Deliveries
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We ship globally using reliable courier services. Anpost for Ireland, DHL/ DPD For International Shipping.
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Customers are responsible for any customs duties, taxes, or fees imposed by the destination country
Tracking
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All orders are shipped with a tracking number, provided by email once your order is dispatched
Special Handling
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Fine jewellery orders are securely packaged and may require a signature upon delivery for added security
Delivery Issues
If you experience delays or delivery issues, contact us at store@equineevolve.com with your order number and tracking information. We will assist promptly and liaise with our courier partners to resolve the issue.
