Delivery Policy

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Delivery Policy

At Equine Evolve, we aim to ensure a smooth and reliable delivery experience for every customer. The following outlines our delivery terms and expectations:


Shipping Times

  • Standard Delivery (Ireland & UK): 3–5 business days

  • International Delivery (EU & worldwide): 7–14 business days

  • Customised or made-to-order items: Allow additional time for production, typically up to 14 business days before dispatch


Order Processing

  • Orders are processed Monday to Friday, excluding public holidays

  • Orders placed after 2 PM will be processed on the next business day


Shipping Rates

  • Free delivery on all orders over €100.
  • Shipping costs are calculated at checkout based on destination and order value

  • Free standard shipping may apply to qualifying orders (subject to current promotions)


International Deliveries

  • We ship globally using reliable courier services. Anpost for Ireland, DHL/ DPD For International Shipping. 

  • Customers are responsible for any customs duties, taxes, or fees imposed by the destination country


Tracking

  • All orders are shipped with a tracking number, provided by email once your order is dispatched


Special Handling

  • Fine jewellery orders are securely packaged and may require a signature upon delivery for added security


Delivery Issues
If you experience delays or delivery issues, contact us at store@equineevolve.com with your order number and tracking information. We will assist promptly and liaise with our courier partners to resolve the issue.

Client feedback

Hear from clients.

I wasn’t expecting the throw to be that soft.. but it’s honestly one of the nicest things in my house now. Super luxe, super cozy.

Isabelle Walsh

Surrey, UK

I got the Ooh La La Bangle as a gift and honestly… I wear it everywhere. It’s not just pretty, it feels like you’re carrying a piece of the sport with you.

Charlotte Greene

Dublin, Ireland

As a lifelong horse lover, the Equine Evolve candle instantly transported me to the stables. The scent is warm, leathery, and utterly luxurious. I’ve bought three already!

Isabelle Hart

Gloucestershire, UK

Equine Evolve understands horse culture like no other. I bought the Gilton Bangle for my daughter, and she hasn’t taken it off since.

Michael Byrne

Limerick, Ireland

I received the Huntmaster Cushion as a gift, and now it’s the centrepiece of my living room. Beautiful quality and the detailing is exceptional.

Anna Renaud

Bordeaux, France

From the packaging to the product, Equine Evolve delivers pure class. I ordered the Signature Throw and couldn’t be more impressed with the softness and finish.

Sophie Matthews

Surrey, UK
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